1. Information We Collect
When you interact with Pest In Peace, we collect information necessary to facilitate telephone referrals to independent contractors:
- Telephone Call Data: When you call (321) 496-4080, we collect your phone number, caller ID data, time and duration of call, and the recording or transcript of the conversation. Calls may be monitored or recorded for quality assurance, training, and tracking purposes.
- Property & Service Inquiry Details: Information you verbally share regarding your property address, foundation type, pest sightings, and service requirements.
- Technical Browsing Data: Standard server logs, IP addresses, browser types, referring pages, and basic anonymous analytics.
2. How We Use Collected Information
Information collected is used solely to:
- Connect your inquiry directly with an independent local pest control pro whose service route covers your area.
- Verify call quality, resolve customer service inquiries, and evaluate call routing efficiency.
- Maintain website security and measure aggregated traffic trends.
3. We Do Not Sell Personal Information
Pest In Peace does not sell, rent, or lease consumer personal information to third-party data brokers or marketing lists. Your telephone contact information is shared only with the responding independent contractor who takes your call to schedule an on-site look.
4. Call Recording Notice
By calling (321) 496-4080, you consent to telephone recording and tracking for quality assurance, pro verification, and customer service records. If you do not wish to be recorded, please inform the intake coordinator upon connection.
5. Contact Us Regarding Your Data
To request deletion of your call record or ask questions about our data practices, contact us at: